Knowledge Process Support: A Business Process Study of a Knowledge Management System.
Ronald D. FreezeJose Antonio Robles-FloresPublished in: AMCIS (2005)
Keyphrases
- business process
- workflow technology
- knowledge management
- process model
- business processes
- process execution
- business process modeling
- process mining
- business process management
- business rules
- process improvement
- business process models
- case study
- knowledge sharing
- workflow model
- event logs
- workflow models
- knowledge management systems
- workflow management systems
- business requirements
- artificial intelligence
- formal concept analysis
- production rules
- conceptual model
- cost effective
- knowledge base