The Power of Computer-Mediated Communication Theories in Explaining the Effect of Chatbot Introduction on User Experience.
Frank HendriksCarol X. J. OuAmin Khodabandeh AmiriSander BocktingPublished in: HICSS (2020)
Keyphrases
- user experience
- computer mediated communication
- computer mediated
- positive effects
- collaborative learning
- language learning
- end users
- user behavior
- cooperative learning
- distance education
- user interface
- content analysis
- online learning
- problem based learning
- online discussion
- qualitative and quantitative
- knowledge building
- social presence
- instant messaging
- mobile applications
- online course
- user interaction
- discourse analysis
- user engagement
- multimedia