Encouraging knowledge contribution in IT support: social context and the differential effects of motivation type.
Xuequn WangPaul F. ClayNicole ForsgrenPublished in: J. Knowl. Manag. (2015)
Keyphrases
- social context
- knowledge management
- relevant knowledge
- knowledge base
- knowledge acquisition
- acquire knowledge
- domain knowledge
- knowledge based systems
- domain experts
- knowledge sharing
- prior knowledge
- knowledge representation
- virtual world
- natural language processing
- data mining techniques
- domain independent
- third party
- social relationships
- search engine