Exploring Factors Influencing the Use of Enterprise Social Networks in Multinational Professional Service Firms.
Christie Pei-Yee ChinNina EvansKim-Kwang Raymond ChooPublished in: J. Organ. Comput. Electron. Commer. (2015)
Keyphrases
- factors influencing
- social networks
- strategic decisions
- enterprise systems
- factors affecting
- network effects
- competitive advantage
- technology adoption
- knowledge management
- information systems
- small and medium sized enterprises
- social network analysis
- service quality
- competitive environment
- service providers
- web services
- grounded theory
- service discovery
- information technology
- literature review
- complex networks
- business objects
- end users
- enterprise application
- information management
- lifecycle management
- service systems
- customer satisfaction
- social interaction
- service oriented architecture
- community detection
- service oriented
- enterprise architecture
- information diffusion
- social media
- electronic business
- loosely coupled