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Automating Crisis Communication in Public Institutions - Towards Ethical Conversational Agents That Support Trust Management.
Lennart Hofeditz
Milad Mirbabaie
Lukas Erle
Eileen Knoßalla
Lara Timm
Published in:
Wirtschaftsinformatik (2022)
Keyphrases
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conversational agents
trust management
public institutions
decision support
management system
human communication
computing environments
conversational agent
databases
trust evaluation
knowledge base
trust model
database systems
cooperative
intelligent systems
cloud computing