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An Initial Proposal for a Web 2.0 Information System that Supports a 360º Customer Loyalty Assurance Process in Private Healthcare Organizations.

Duarte MagalhãesJosé MartinsRamiro GonçalvesFrederico BrancoManuel Au-Yong OliveiraFernando Moreira
Published in: WorldCIST (3) (2017)
Keyphrases
  • information systems
  • information technology
  • website
  • knowledge management
  • database
  • data mining
  • information retrieval
  • information security
  • web pages