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Impact of usability mechanisms: An experiment on efficiency, effectiveness and user satisfaction.
Juan M. Ferreira
Silvia Teresita Acuña
Oscar Dieste
Sira Vegas
Adrian Santos
Francy D. Rodríguez
Natalia Juristo
Published in:
Inf. Softw. Technol. (2020)
Keyphrases
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user satisfaction
information systems
customer satisfaction
information quality
service quality
structural equation modeling
factors that influence
perceived usefulness
search experience
user friendliness
user perceptions