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A data-driven method for user satisfaction evaluation of smart and connected products.

Yinfeng DuDun LiuJuan Antonio Morente-MolineraEnrique Herrera-Viedma
Published in: Expert Syst. Appl. (2022)
Keyphrases
  • user satisfaction
  • information systems
  • quality attributes
  • perceived quality
  • service quality
  • customer satisfaction
  • perceived usefulness
  • database
  • information quality
  • objective measures