The Trouble with Computers: Usefulness, Usability, and Productivity, by Thomas K. Landauer.
Donald Owen CasePublished in: J. Am. Soc. Inf. Sci. (1996)
Keyphrases
- potential impact
- user acceptance
- return on investment
- software development
- computer systems
- user experience
- computer technology
- usability issues
- database
- human computer interaction
- turing test
- computer vision
- usability evaluation
- heuristic evaluation
- usability problems
- interface design
- user driven
- usability testing
- user interface design
- user satisfaction
- probabilistic model
- mobile robot
- multiscale
- data mining