The Approach of Machine Learning to Optimize the Bank-Customer Interaction at Pandemic Epochs.
Huber Nieto-ChaupisPublished in: SNPD (2022)
Keyphrases
- machine learning
- banking industry
- human computer interaction
- machine learning algorithms
- machine learning methods
- feature selection
- electronic commerce
- user interaction
- semi supervised learning
- pattern recognition
- computer science
- explanation based learning
- inductive logic programming
- decision trees
- customer relationship management
- learning systems
- customer service
- commercial banks
- data mining
- customer knowledge
- model selection
- computational intelligence
- text mining
- natural language processing
- supervised learning
- active learning
- website
- social networks
- learning algorithm
- genetic algorithm