Ratings lead you to the product, reviews help you clinch it? The mediating role of online review sentiments on product sales.
Nan HuNoi Sian KohSrinivas K. ReddyPublished in: Decis. Support Syst. (2014)
Keyphrases
- product reviews
- sentiment analysis
- online reviews
- opinion mining
- sentiment classification
- product features
- product recommendation
- online product reviews
- customer reviews
- user generated
- consumer reviews
- text classification
- information sources
- user generated content
- user ratings
- information extraction
- social networks
- artificial intelligence
- machine learning