Conceptualizing and examining E-government service capability: A Review and empirical study.
Guangwei HuHui LinWenwen PanPublished in: J. Assoc. Inf. Sci. Technol. (2013)
Keyphrases
- empirical studies
- e government
- service delivery
- public services
- service provision
- public sector
- public administration
- electronic government
- government services
- developing countries
- digital government
- service offerings
- government agencies
- empirical analysis
- inter organizational
- government organizations
- service quality
- service oriented
- service providers
- small to medium sized
- united nations
- public institutions
- online services
- knowledge management
- digital archives
- mobile services
- website