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The JDDC Corpus: A Large-Scale Multi-Turn Chinese Dialogue Dataset for E-commerce Customer Service.
Meng Chen
Ruixue Liu
Lei Shen
Shaozu Yuan
Jingyan Zhou
Youzheng Wu
Xiaodong He
Bowen Zhou
Published in:
LREC (2020)
Keyphrases
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customer service
million images
customer satisfaction
inventory control
customer behavior
electronic commerce
customer support
natural language
dialogue system
chinese english
business strategy
governmental organizations
real time
response time
open domain
keyword extraction