+G/ queueing model experiencing periods of overloading.
Yunan LiuWard WhittPublished in: Oper. Res. Lett. (2012)
Keyphrases
- queueing model
- steady state
- arrival rate
- finite capacity
- stationary distribution
- service systems
- service times
- arrival process
- queueing systems
- waiting times
- call center
- single server
- independent and identically distributed
- queueing networks
- markov chain
- state dependent
- queueing theory
- heavy traffic
- finite buffer
- queue length
- intelligent agents