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"Do Users Need Human-like Conversational Agents?" - Exploring Conversational System Design Using Framework of Human Needs.
Souvick Ghosh
Satanu Ghosh
Published in:
DESIRES (2021)
Keyphrases
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conversational agents
human communication
conversational agent
user interface
design principles
design process
user experience
user centered
human behavior
social media
user interaction
human computer interaction
user model
log data
multi party
interface design
ground truth
natural language