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Usability Evaluation of Communication Tools Used as Remote Support in Machine Service Industry: A Comparison between Microsoft Teams and Skype.

Roland Ross F. FlameYogi Tri PrasetyoReny NadlifatinIrene Dyah AyuwatiSatria Fadil PersadaThanatorn Chuenyindee
Published in: ICCMB (2023)
Keyphrases
  • usability evaluation
  • communication tools
  • end users
  • computer mediated
  • usability testing
  • case study
  • software engineering
  • eye tracking