Keyphrases
- business process
- business processes
- inter organizational
- business process modeling
- business process management
- business process models
- web services
- process model
- ws bpel
- process mining
- workflow model
- service oriented architecture
- business rules
- case study
- e government
- workflow management systems
- information systems
- information technology
- decision makers
- public sector
- software engineering
- user interface
- process management