Sentiment Analysis: From Opinion Mining to Human-Agent Interaction.
Chloé ClavelZoraida CallejasPublished in: IEEE Trans. Affect. Comput. (2016)
Keyphrases
- opinion mining
- sentiment analysis
- human agent interaction
- sentiment classification
- text classification
- sentence level
- product reviews
- product features
- customer reviews
- online reviews
- public opinion
- opinion words
- text mining
- real world
- user generated
- knowledge base
- opinion retrieval
- sentiment lexicon
- artificial intelligence