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Service design needs for luxury e-commerce: An empirical study.

Alexandra BroilletMagali DubossonS. Varone
Published in: SOLI (2009)
Keyphrases
  • electronic commerce
  • neural network
  • artificial intelligence
  • information systems
  • case study
  • design process
  • service oriented
  • engineering design
  • service providers
  • business processes
  • agent mediated