Crisis Communications on Social Media: Insights from Canadian Officials Twitter Presence during COVID-19 Pandemic.
Hossein AzarpanahMohsen FarhadlooRustam M. VahidovPublished in: HICSS (2022)
Keyphrases
- social media
- crisis management
- social media data
- social networking
- social media platforms
- social networks
- social media sites
- user generated content
- social interaction
- social web
- online social networks
- information diffusion
- online social media
- early warning
- communication systems
- big data
- reputation management
- social networking sites
- social media content
- online communities
- news media
- real world events
- content sharing
- social behavior
- government agencies
- information systems