Towards Smart Incident Management Under Human Resource Constraints for an IoT-BPM Hybrid Architecture.
Abir Ismaili-AlaouiKarim BaïnaKhalid BenaliJamal BaïnaPublished in: ICWS (2018)
Keyphrases
- resource constraints
- hybrid architecture
- resource constrained
- incident management
- resource availability
- routing problem
- temporal constraints
- management system
- agent architecture
- human subjects
- process management
- business process
- case study
- artificial intelligence
- situation awareness
- response time
- information systems