Too much, too little, or just right? Ways explanations impact end users' mental models.
Todd KuleszaSimone StumpfMargaret M. BurnettSherry YangIrwin KwanWeng-Keen WongPublished in: VL/HCC (2013)
Keyphrases
- end users
- mental models
- user interface
- user requirements
- application development
- situation awareness
- user driven
- learning strategies
- web applications
- service providers
- business intelligence
- search tools
- social factors
- databases
- ubiquitous computing environments
- travel information
- mental representations
- user groups
- business users