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Analysis of balanced scorecard-based SERVQUAL criteria based on hesitant decision-making approaches.
Hasan Dinçer
Serhat Yüksel
Luis Martínez-López
Published in:
Comput. Ind. Eng. (2019)
Keyphrases
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decision making
data analysis
expert systems
search algorithm
supply chain
decision support system
statistical analysis
selection criteria
real time
bayesian networks
decision makers
cloud computing
information processing
quantitative analysis