User Satisfaction with System, Decision Process, and Outcome in GDSS Based Meeting: An Experimental Investigation.
Souren PaulPriya SeetharamanKeshavamurthy RamamurthyPublished in: HICSS (2004)
Keyphrases
- decision process
- user satisfaction
- decision support system
- support systems
- decision makers
- decision processes
- decision making
- information systems
- structural equation modeling
- perceived quality
- customer satisfaction
- decision support
- service quality
- group decision
- objective measures
- data model
- perceived usefulness
- information quality
- quality attributes
- expert systems
- user perceptions