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Insights and lessons learned from trialling a mental health chatbot in the wild.

Courtney PottsRaymond R. BondMaurice D. MulvennaEdel EnnisAndrea BickerdikeEdward K. CoughlanThomas BroderickCon BurnsMichael F. McTearLauri KuosmanenHeidi NieminenKyle A. BoydBrian CahillAlex VakaloudisIndika DhanapalaAnna-Kaisa VartiainenCatrine KosteniusMartin Malcolm
Published in: ISCC (2021)
Keyphrases
  • lessons learned
  • mental health
  • case study
  • future directions
  • grounded theory
  • participatory design
  • data mining
  • design science
  • knowledge base
  • user interface
  • learning experience