Performance Benchmarking for Building Best Practice in Business Competitiveness and Case Study.
Zhilong TianSuttapong KetsarapornPublished in: WHICEB (2012)
Keyphrases
- case study
- business process
- real world
- business models
- business intelligence
- information systems
- decision making
- business processes
- competitive advantage
- record keeping
- construction industry
- business rules
- supply chain management
- knowledge management
- development process
- lessons learned
- data quality
- software development
- information technology
- process oriented
- mission critical
- activity monitoring
- information retrieval
- neural network