Investigating consumers' cognitive, emotional, and behavioral engagement in social media brand pages: A natural language processing approach.
Long MaWei OuChei Sian LeePublished in: Electron. Commer. Res. Appl. (2022)
Keyphrases
- social media
- natural language processing
- human decision making
- social media streams
- decision making
- brand image
- website
- information extraction
- affective computing
- online consumer
- search engine
- natural language
- social connections
- text mining
- web pages
- wordnet
- social networks
- machine learning
- social factors
- question answering
- affect sensing
- information processing
- computational linguistics
- learning environment
- artificial intelligence
- machine translation
- word sense disambiguation
- keywords
- named entities
- named entity recognition
- cognitive processes
- social media data
- semantic relations
- online shopping
- cognitive architecture
- text summarization
- user generated content
- computational models
- social networking
- cognitive science
- knowledge representation
- emotional state
- cognitive model
- emotional intelligence
- computational biology
- mental models
- big data
- information retrieval