Performance measurement and relationship management in the automotive supply chain.
A. S. JohnsonC. M. WyattSuzanne P. EvansPublished in: Strategic Management of the Manufacturing Value Chain (1998)
Keyphrases
- supply chain
- relationship management
- supply chain management
- customer relationship management
- information systems
- bullwhip effect
- quantity discount
- operating costs
- distribution centers
- lead time
- inventory management
- decision making
- cost savings
- inventory control
- supplier selection
- rfid technology
- social network services
- data mining
- customer demand
- markov chain
- data mining techniques
- web services