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The Interplay of Outsourcing Risks and Benefits - A Study of Business Process Outsourcing in the German Banking Industry.
Kim Wüllenweber
Published in:
Wirtschaftsinformatik (1) (2007)
Keyphrases
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business process
business processes
process model
case study
business process management
business process models
information technology
risk management
service oriented architecture
business process modeling
web services
user interface