Modeling e-government business processes: New approaches to transparent and efficient performance.

Hafedh Chourabi Sehl Mellouli Faouzi Bouslama

Published in: Inf. Polity (2009)

Keyphrases

business processes
e government
inter organizational
business process change
business process
public sector
electronic government
enterprise wide
business process modeling

technical solutions
digital government
government services
developing countries
competitive advantage
government agencies
workflow management systems
process improvement
business environment

workflow systems
current practices
web services
public administration
service delivery
business applications
information sharing
cost effective
public services

business process management
information exchange
knowledge management
business objectives
business rules
knowledge sharing
metadata
secure information sharing