A toolkit for strategic usability: results from workshops, panels, and surveys.
Stephanie RosenbaumJanice Anne RohnJudee HumburgPublished in: CHI (2000)
Keyphrases
- case study
- knowledge management
- panel discussion
- usability evaluation
- user experience
- decision making
- user satisfaction
- usability testing
- strategic planning
- business strategy
- real time
- competitive environment
- capacity planning
- interaction design
- quantitative data
- data collection
- information systems
- artificial intelligence
- data mining
- databases