Calling 311: evaluating the performance of municipal services after disasters.
Christopher W. ZobelMilad BaghersadYang ZhangPublished in: ISCRAM (2017)
Keyphrases
- government services
- web services
- service oriented
- ubiquitous computing
- service composition
- location aware
- service discovery
- service oriented architecture
- information services
- end users
- computing environments
- service providers
- disaster management
- network services
- mobile networks
- semantic technologies
- service management
- data mining
- european project
- mobile services
- united states
- building blocks
- information technology
- decision making
- information systems