The Extent of ERP Customization towards User Satisfaction in Daily Operation for Manufacturing Companies.
Kasturi KanchymalayRamesh KrishnanFahmi ArifSyuria AmiruddinSazilah SalamUmmi Rabaah HashimPublished in: J. Comput. (2013)
Keyphrases
- user satisfaction
- manufacturing companies
- information systems
- manufacturing industry
- advanced technology
- service quality
- manufacturing enterprises
- structural equation modeling
- customer satisfaction
- user perceptions
- information technology
- perceived usefulness
- information quality
- databases
- perceived quality
- enterprise resource planning
- objective measures
- user behavior
- software engineering
- search experience
- quality attributes
- user interface
- learning environment
- decision making
- social networks
- data mining