Critical success factors for mutual collaboration with suppliers in IT outsourcing industry: a case study of a top IT outsourcing company in Korea.
Kyung Jin ChaYang Sok KimPublished in: Enterp. Inf. Syst. (2018)
Keyphrases
- supplier selection
- critical success factors
- case study
- information technology
- transaction costs
- supply chain
- principal agent
- service providers
- tft lcd
- information systems
- manufacturing companies
- business process
- customer relationship management
- information systems development
- m learning
- information sharing
- product development
- artificial intelligence
- sensemaking
- business processes