Towards Systemic Risk Management in the Frame of Business Service Ecosystem.
Christophe FeltusFrançois-Xavier FontaineEric GrandryPublished in: CAiSE Workshops (2015)
Keyphrases
- risk management
- telecommunications industry
- financial services
- enterprise wide
- decision support system
- risk assessment
- financial institutions
- service delivery
- service management
- risk analysis
- risk evaluation
- service providers
- operational risk
- customer service
- business managers
- web services
- decision making
- portfolio optimization
- business models
- electronic commerce
- knowledge management
- information security management
- financial markets
- commercial banks
- software projects
- business processes
- data mining
- information systems
- credit risk
- data sets
- case study