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Humanoid Social Robots and the Reconfiguration of Customer Service.
Gabriella Volpe
Matthias Schulte-Althoff
David Dillmann
Emmanuelle Maurer
Yannic Niedenzu
Philipp Schließer
Daniel Fürstenau
Published in:
IFIPJWC (2020)
Keyphrases
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customer service
humanoid robot
inventory control
customer satisfaction
mobile robot
social interaction
social networks
robotic systems
cooperative
multi robot
customer behavior
governmental organizations
manipulation tasks
autonomous robots
social media
intelligent systems
database systems