Business Process Model-Based Evaluation of ICT Investments in Public Administrations.
Jörg BeckerPhilipp BergenerStefan KleistDaniel PfeifferMichael RäckersPublished in: AMCIS (2008)
Keyphrases
- business process
- public administration
- business processes
- case study
- e government
- process model
- web services
- ws bpel
- process mining
- information and communication technologies
- business process modeling
- digital government
- public sector
- information technology
- business process management
- workflow model
- business rules
- policy making
- business process models
- workflow management systems
- information integration
- data collection
- event logs
- artificial intelligence