Configurable Process Models for the Swedish Public Sector.
Carl-Mikael LönnElin UppströmPetia WohedGustaf Juell-SkielsePublished in: CAiSE (2012)
Keyphrases
- public sector
- process model
- e government
- information sharing
- process mining
- information and communication technologies
- electronic government
- public administration
- digital government
- business processes
- policy making
- business process
- inter organizational
- petri net
- workflow management systems
- private sector
- data mining
- service delivery
- databases
- event logs
- expert systems
- business process change