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An ECI-based methodology for determining the final importance ratings of customer requirements in MP product improvement.
Yanlai Li
Jiafu Tang
Xinggang Luo
Published in:
Expert Syst. Appl. (2010)
Keyphrases
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customer requirements
product design
service quality
life cycle
collaborative filtering
control system
case based reasoning
design process
user preferences
quality assessment
product development