OneBankAssure: Customer Intimacy Through Machine Learning.
Cynthia BeathMonideepa TarafdarJeanne W. RossPublished in: ICIS (2018)
Keyphrases
- machine learning
- electronic commerce
- explanation based learning
- data mining
- artificial intelligence
- machine learning and data mining
- decision trees
- text classification
- support vector machine
- potential customers
- customer service
- machine learning approaches
- supervised learning
- data analysis
- learning algorithm
- computer vision
- case study
- inductive logic programming
- neural network
- customer behavior
- credit card
- information systems
- computational biology
- knowledge discovery
- learning systems
- reinforcement learning
- model selection
- knowledge acquisition
- pattern recognition
- knowledge representation