Review mining to discover user experience issues in mental health and wellbeing chatbots.
Frederick G. BoothCourtney PottsRaymond R. BondMaurice D. MulvennaEdel EnnisMichael F. McTearPublished in: ECCE (2022)
Keyphrases
- user experience
- mental health
- user behavior
- end users
- user studies
- information access
- user interaction
- emerging technologies
- user interface
- mobile applications
- text mining
- pattern mining
- user engagement
- mobile services
- mining algorithm
- web mining
- discovering interesting
- frequent patterns
- indirect association
- knowledge discovery
- search engine
- discover hidden
- social bookmarking
- human computer interaction
- itemsets
- association rules