Nurturing empathy between UX design teams and users in digitally-mediated user research.
Florian LachnerHanna SchneiderLisa SimonAndreas ButzPublished in: NordiCHI (2018)
Keyphrases
- user experience
- user interface
- user involvement
- end users
- user interaction
- user centered
- user studies
- user oriented
- single user
- user requirements
- user satisfaction
- user feedback
- user groups
- information overload
- location information
- interface design
- user centric
- novice users
- log files
- user profiles
- recommender systems
- user activities
- user participation
- helping users
- information seeking
- user behavior
- collaborative filtering
- information retrieval
- user goals
- computer users
- individual user
- multiple users
- social media
- social networks