Social Business Process Management (SBPM) - Critical Success Factors (CSF).
Shamsul DuhaMohammad Ehson RangihaPublished in: Business Process Management Workshops (2018)
Keyphrases
- critical success factors
- business process management
- business processes
- business process
- information systems development
- service oriented
- social networks
- information systems
- process model
- customer relationship management
- enterprise architecture
- databases
- web services
- case study
- data analysis
- software development
- knowledge base
- m learning