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Contrasting the Interaction Structure of an Email and a Telephone Corpus: A Machine Learning Approach to Annotation of Dialogue Function Units.
Jun Hu
Rebecca J. Passonneau
Owen Rambow
Published in:
SIGDIAL Conference (2009)
Keyphrases
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email
communication tools
electronic mail
enron email
spam filtering
speech acts
dialogue management
metadata
text mining
user interaction
instant messaging
email messages
spoken dialogue systems
communication medium