A Conversational Framework for Semantic Question Answering in Customer Services with Machine Learning on Knowledge Graph.
Giorgio LazzarinettiNicola MassarentiPublished in: AIABI@AI*IA (2021)
Keyphrases
- question answering
- natural language
- machine learning
- natural language processing
- information extraction
- knowledge representation
- semantic roles
- knowledge base
- expert systems
- question answering systems
- question classification
- information retrieval
- semantic parsing
- syntactic information
- cross language
- domain ontology
- semantic information
- probabilistic model
- named entities
- conceptual graphs
- passage retrieval
- text mining
- qa systems
- domain knowledge
- answer extraction
- artificial intelligence
- qa clef
- answer validation