Business Process Management - S-BPM a New Paradigm for Competitive Advantage?
Robert SingerErwin ZinserPublished in: S-BPM ONE (2009)
Keyphrases
- business process management
- competitive advantage
- business processes
- business process
- business information
- web services
- process model
- customer relationship management
- workflow management systems
- competitive environment
- business rules
- strategic advantage
- knowledge management
- service oriented architecture
- relational databases
- inter organizational
- emergency management
- decision support system
- business process modeling
- high level