Perceived value for customers in information sharing services.
Yi-Ming TaiPublished in: Ind. Manag. Data Syst. (2011)
Keyphrases
- information sharing
- service providers
- information resources
- customer service
- semantic interoperability
- resource sharing
- web services
- data sharing
- information exchange
- emergency response
- public sector
- share information
- public safety
- homeland security
- knowledge sharing
- open standards
- government agencies
- intelligence and security informatics
- customer satisfaction
- information systems
- law enforcement
- context aware
- government services
- emergency management
- information services
- disaster management
- e government
- inter organizational
- situation awareness
- service quality
- secure information sharing