Understanding the Antecedents and Consequences of Live-Chat Use in E-Commerce Context.

Lele Kang Xiang Wang Chuan-Hoo Tan J. Leon Zhao

Published in: HCI (18) (2014)

Keyphrases

social intelligence design
context sensitive
context aware
contextual information
electronic commerce
information systems
computer supported collaborative learning
database
data sets
learning environment
learning process
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