A queueing control model for retail services having back room operations and cross-trained workers.

Oded Berman Richard C. Larson

Published in: Comput. Oper. Res. (2004)

Keyphrases

probabilistic model
objective function
computational model
data sets
statistical model
experimental data
management system
service oriented
simulation model
neural network
similarity measure
information technology
data model
cost function
mathematical model
formal model