Why Did the User Open the Email? - A Case Study in User Engagement.
Pankati PatelUko EbresoAlexander FisherPatricia MorrealePublished in: HCI (48) (2023)
Keyphrases
- user engagement
- user experience
- user satisfaction
- communication medium
- enron email
- user interaction
- spam filtering
- information systems
- user interface
- end users
- email messages
- user centric
- user defined
- instant messaging
- user requirements
- data sets
- user behavior
- text mining
- relevance feedback
- artificial intelligence
- databases